Safe Betting Pledge

On JellyBet Responsible Gaming — Keep the fun, lose the harm

Jellybet believes betting should be a source of entertainment, not stress. We're ready to give you all the tools and support you need to play within healthy limits.

Start Responsibly Learn More

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Set Limits

Deposit & Bet Limits

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Take a Break

Cooling-Off Period

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Self-Exclusion

Temporary Account Suspension

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Help

24/7 Support

Our Commitment

Why Responsible Gambling Matters

Betting is entertainment — problems begin when it goes beyond that. At jellybet, we believe every player deserves a gaming experience that stays enjoyable and in control.

Our responsible gambling programme is more than a policy — it's a genuine commitment to every one of our members. jellybet is here to help you make the right choices.

Keep in Mind

Betting is entertainment, not a source of income. Chasing losses by betting more is never the right call.

Core Principles of Responsible Gambling

Set Your Budget in Advance

Decide in advance how much you're willing to lose — and stick to it.

Stick to Your Time Limits

Don't play for long stretches at a time. Take regular breaks.

Don't Chase Your Losses

Chasing losses by betting more is a dangerous habit.

Don't Bet Under Pressure

Never make betting decisions when you're stressed, angry, or under the influence of alcohol.

Don't Hesitate to Seek Help

If something feels off, reach out to jellybet support — we're here for you.

Safety Tools

Jellybet's Responsible Gaming Tools

Jellybet provides multiple effective tools to help keep your gambling safe and in control.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. Decreases apply right away; increases require a 24-hour waiting period.

Set Betting Limits

You decide the maximum amount you want to bet within a given period. jellybet helps you play on your own terms — we never pressure you into betting more.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, jellybet will automatically log you out or prompt you to take a break.

Cooling-Off Period

If you need a break, set a cooling-off period of 1 day to 6 weeks. You won't be able to log in during this time — and that time away can do wonders for your wellbeing.

Self-Exclusion

If you feel that betting is having a negative impact on your life, you can request to close your account for anywhere from 6 months to permanently. jellybet fully respects this decision.

Activity Review

Check your betting history and win/loss stats anytime. Stay aware of your own habits — jellybet displays all data transparently.

Self-Assessment

Ask Yourself

These questions are designed to help you reflect on whether your betting habits are healthy. Answer honestly — this is just for you.

If most of your answers are "Yes"

Contact our support team or activate self-exclusion. Asking for help isn't weakness — it takes courage.

Have you ever borrowed money from family or friends to fund your betting?

Do you feel the urge to bet more in order to chase back money you've lost?

Is betting affecting your work, studies, or family life?

Have you tried to stop betting but found you couldn't?

Have you lied or kept secrets about your betting?

Have you ever used money set aside for essential expenses (rent, food, education) to place bets?

Do you feel restless or uneasy when you're not betting?

Warning

Signs of Problem Gambling

Financial Problems

Being unable to pay bills, accumulating debt, or draining your savings.

Relationship Strain

Conflicts or growing distance with family and friends.

Emotional Distress

Feeling frustrated, angry, or depressed after a losing bet.

Loss of Time Control

Spending time betting instead of working or sleeping.

How to Get Started

How to Use the Safety Tools

Log in to the jellybet app or website and access all safety tools from your Account Settings. Each tool is described below.

View App

Account Settings → Limit Management

Set your deposit, bet, and loss limits here. Changes take effect immediately.

Account Settings → Take a Break

Set a cooling-off period from 1 day up to 6 weeks. You won't be able to log in during this time.

Account Settings → Self-Exclusion

Close your account for anywhere from 6 months to permanently. This cannot be reversed once activated.

Account Dashboard → Activity Report

View your full betting history and win/loss statistics here.

Support → Live Chat / Email

Reach us anytime via 24/7 live chat or email us at support@jellybet.best.

Frequently Asked Questions

Responsible Gambling FAQs

Log in to the jellybet app or website, go to Account Settings, and open the "Limit Management" section. From there you can set daily, weekly, and monthly deposit limits. Reductions take effect immediately.

Yes, any balance remaining in your account can be withdrawn after self-exclusion is activated. jellybet ensures that no member's funds are frozen due to self-exclusion. Contact support for more details.

During your cooling-off period, jellybet will not send you any marketing or promotional messages. We respect this time and are here to support your break.

If you think a family member has a betting problem, contact the jellybet support team directly. We'll handle everything with full confidentiality and, if necessary, can review the account at a third party's request.

No. Any request to increase your limits on jellybet takes 24 hours to take effect. This delay is intentional — it gives you time to think the decision through carefully.

The jellybet support team is always here for you. Reach us at support@jellybet.best or chat with us live. We'll help without judgment and point you toward professional resources whenever you need them.

Our Commitment

Jellybet's Responsible Gaming Commitment

Jellybet is more than just a betting platform — we're a trusted partner for players across Bangladesh. Our responsible gambling programme isn't just about following rules; it reflects who we are and what we stand for.

We believe a happy, healthy player makes our platform better in the long run. That's why we'll never encourage you to bet beyond your means.

All safety tools are completely free and easy to use.
Users under 18 are not permitted to open an account.
Our support team is specially trained in responsible gambling.
No marketing messages are sent while self-exclusion is active.
jellybet monitors members' betting patterns regularly and proactively steps in if any risk is detected.

Need help? Get in touch now

Live Chat

24/7 Instant Response

Email Support

support@jellybet.best

FAQ Page

jellybet.best/faq

Start Responsibly